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Return & Refund

Thank you for ordering from us. We stand by our great products and prices, your orders are covered by the following.

Price Protection
If you purchase a product and find within 72 hours the price has dropped, we will refund the difference.

Cancellation

-Order cancelled within 24 hours of payment confirmation, you will be eligible for a full refund.
-Once your order has been shipped,it can no longer be cancelled.
If you need to cancel your order, please email happyshoppingstores@outlook.com for help.

Refund
Your satisfaction is our goal. Therefore, you can request a refund or reshipment of the ordered product under the following circumstances:

For whatever reason if you are unsatisfied with your order within 30 days you can return it to us in new condition for a refund. (But you must return the item at your own expense, and the item must be unused)

RETURNABLE ITEMS
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:

Faulty items damaged/broken or soiled upon arrival.
Items received in the incorrect size/color.
Unwashed, unworn and unused item(s) that have not met your expectation within 30 days of receiving.
 
NON-RETURNABLE ITEMS
We will not accept returns in the following conditions:

Items outside the 30 days warranty time-frame.
Washed, worn, used or misused items.
Notes: Please contact us throungh Customer Center, our email is: happyshoppingstores@outlook.com. Returned item without contact will not be accepted.

RETURNS PROCESS & TIME-FRAME
Please carefully follow our returns process to minimize any delays:

1.If your item is returnable (see above), please submit a ticket in our Customer Center stating your:

Order number

Product name

Reason for return

2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form along with our return address.

3.Please return the item according to our instructions on the form and send us return proof in the form of the tracking number and a valid return receipt.

4.Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days.

Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below:

For credit card refunds, please allow between 7-14 business days for the transaction to process.

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.

RETURN SHIPPING COSTS & ADDRESS  
We aim to offer services that will help all of our loyal customers. Please always Contact Us prior to returning the items by submitting a ticket to obtain an form with the related address.

 All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.

Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.